365 Jili FAQ - Help Center
Find answers to frequently asked questions about 365 jili. Our comprehensive help guide covers everything from registration to advanced gaming features.
Account & Registration
How do I create a 365 jili account?
Click "Register", enter your email, phone, and create a secure password. Verify your account through SMS or email, and you're ready to play!
What information do I need to register?
You need a valid email address, phone number, and must be 18+ years old. We may require ID verification for withdrawals.
Can I have multiple accounts?
No, each person can only have one 365jili account. Multiple accounts may result in account suspension.
Deposits & Payments
What payment methods are accepted?
We accept GCash, PayMaya, bank transfers, and other popular Philippine payment methods for secure deposits.
What is the minimum deposit amount?
The minimum deposit is ₱100 for most payment methods. Some methods may have different minimums.
Are my payment details secure?
Yes, all transactions are protected with SSL encryption and we never store your payment details on our servers.
Withdrawals
How long do withdrawals take?
Most withdrawals are processed within 15 minutes to 2 hours. VIP members enjoy priority processing.
What is the minimum withdrawal amount?
The minimum withdrawal is ₱200. You can withdraw up to ₱500,000 per day depending on your VIP level.
Do I need to verify my account for withdrawals?
Yes, for security reasons, we may require ID verification for your first withdrawal or large amounts.
Bonuses & Promotions
How do I claim my welcome bonus?
Your welcome bonus is automatically credited after your first deposit. Additional free spins may be credited within 24 hours.
What are the bonus wagering requirements?
Most bonuses have a 35x wagering requirement. Check specific bonus terms for details and eligible games.
Can I withdraw my bonus immediately?
Bonus funds must meet wagering requirements before withdrawal. Real money winnings can be withdrawn anytime.
Games & Gaming
What games are available on 365 jili?
We offer slots, live casino, fishing games, table games, and more from top providers. New games are added regularly.
Can I play games for free?
Yes, many slot games offer demo mode. However, live casino and some premium games require real money to play.
Are the games fair and random?
All our games use certified Random Number Generators (RNG) and are regularly audited for fairness by independent testing agencies.
Mobile & Technical
Is there a 365jili mobile app?
Yes! Download our Android APK or access the mobile-optimized website on iOS for the best mobile gaming experience.
What if I experience technical issues?
Contact our 24/7 support team via live chat. Try refreshing the page or clearing your browser cache first.
What browsers are supported?
We support Chrome, Firefox, Safari, and Edge. For best performance, use the latest browser version.
Security & Safety
Is 365 jili licensed and regulated?
Yes, we operate under proper licensing and maintain the highest security standards for player protection.
How do you protect my personal information?
We use advanced SSL encryption and never share your data with third parties. Your privacy is our priority.
What if I forget my password?
Click "Forgot Password" on the login page and follow the instructions to reset your password via email or SMS.
Still Need Help?
Can't find the answer you're looking for? Our 24/7 support team is here to help!
Live Chat
Instant support available 24/7
Email Support
Response within 1 hour
Phone Support
Philippines hotline available